Essential Duties & Responsibilities  

• Master the daily management and support of customer freight needs. 

• Aggressively grow both top and bottom-line revenues within a list of self-generated accounts. 

• Maintain relationships with customers by providing support, information, and guidance. 

• Apply negotiation skills and sales techniques to obtain maximum profitability. 

• Analyze market conditions, underlying costs, lane capacity, and prior awards to secure new business. 

• Remain current on industry trends, market activities, governmental regulations, and competitive landscape. 

• Provide committed and spot-market pricing to customers when needed. 

• Utilize Pipedrive to track sales. 

• Provide communication with the customer during all stages of the sale to ensure all expectations are being met. 

• Understand and utilize current pricing tools when negotiating carrier rates and providing pricing input to account managers and salespeople.  

• Interpret and evaluate pricing and contracts to ensure proper adherence, mitigate exposure, and eliminate risk, while achieving expected profit margins. 

• Proactively problem-solve and communicate service issues to internal team members to minimize service failures, promote on-time performance, and ensure safety. 

• To perform any other duties within the scope of the position to meet the needs of the business.